Frequently Asked Questions
Everything you need to know about our premium syrups and gourmet flavors.
What is the shelf life of Monin products?
Most Monin syrups have a shelf life of 18-36 months when stored in a cool, dry place. Once opened, they should be consumed within 90 days for optimal freshness.
Are Monin products gluten-free and vegan?
The majority of our syrups are gluten-free, dairy-free, and vegan-friendly. Please check the specific product label or our online allergen filter for detailed dietary information.
How should I store my syrup bottles?
Store your bottles in a clean, dry area at room temperature (65-80°F). Avoid direct sunlight or extreme heat, and it is not necessary to refrigerate our standard syrups.
What happens if my glass bottles arrive broken?
We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours with a photo of the damage to receive a replacement or refund.
Do you offer international shipping?
Currently, we ship directly to customers within the continental United States. For international orders, please visit our global website to find a distributor in your region.
Can I use Monin syrups in hot and cold drinks?
Yes, our highly concentrated syrups are specially formulated to dissolve instantly in both hot applications like lattes and cold applications like iced teas and cocktails.